These Terms of Use ("Terms") govern your access to and use of the Bite Balance website, mobile application, reset camps, and related services (together, the "Service"), operated by [LEGAL ENTITY NAME] ("Bite Balance", "we", "us", or "our").
By creating an account, joining a camp, or otherwise using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated here by reference.
Bite Balance is a wellness and education tool. It is not a medical device, and it does not diagnose, treat, cure, or prevent any disease, including diabetes or prediabetes. It is not cleared or approved by the U.S. Food and Drug Administration (FDA), by India's Central Drugs Standard Control Organisation (CDSCO), or by any other regulator, because it makes no medical claims.
If you do not accept this disclaimer, you may not use the Service.
You may use the Service only if you:
The Service is currently offered in the United States and India. We make no claim that it is appropriate or available elsewhere. If you use it from another location, you do so on your own initiative and are responsible for compliance with local law.
The Service is not intended for children. See Section 9 of the Privacy Policy.
Bite Balance lets you photograph a meal and receive a predicted blood-sugar response, a daily suggestion, and a Bite Balance Score, delivered through a guided 3-week reset camp with a cohort. The predictions are generated by AI models and personalize to you as you log more data. A continuous glucose monitor (CGM) is not required; an optional home fingerstick reading can improve personalization.
We may change, suspend, or discontinue any part of the Service at any time, as described in Section 14.
To join a camp you create an account. You agree to provide accurate information, to keep your login credentials confidential, and to be responsible for all activity under your account. Tell us promptly at [SECURITY/SUPPORT EMAIL] if you suspect unauthorized use.
Reset camps are generally free to join because they are funded by a sponsor — for example an employer, health plan, community or faith organization, or clinic — who benefits when their people get healthier.
Some features are optional and paid:
The following apply to paid services:
You never have to buy a paid service to join or complete a free camp.
You may upload meal photos and other information ("Your Content"). You keep ownership of Your Content. You grant us a non-exclusive, worldwide, royalty-free license to host, process, and use Your Content to operate and improve the Service for you and, in de-identified form, to improve our models and the Service generally, all as described in the Privacy Policy.
You represent that you have the right to share Your Content and that it does not violate anyone else's rights. Do not upload content that is unlawful, infringing, or that belongs to someone else without permission.
You agree not to:
We may suspend or terminate access for violations (Section 13).
You understand and agree that outputs of the Service — including predicted peaks, curves, the Gut Index, the Weight Index, the Activity signal, and the Bite Balance Score — are estimates produced by statistical and AI models. They can be wrong, they are not guarantees of any health outcome, and they are not a substitute for measurement by a medical professional. You use them at your own discretion and risk.
The Service may connect to third-party services (for example, [Fitbit] for optional activity data, payment processors, and sponsor or clinician systems). We are not responsible for third-party services, and your use of them is governed by their own terms and privacy policies.
The Service, including its software, models, text, graphics, logos, the "Bite Balance" name and mark, and the Bite Balance Score, is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, personal, non-transferable, revocable license to use the Service for your own non-commercial use under these Terms. All rights not expressly granted are reserved.
You may stop using the Service at any time and may ask us to delete your account (see the Privacy Policy for data deletion). We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. Sections that by their nature should survive termination (for example, Sections 2, 8, 10, 12, 15–18, and 20) will survive.
We may modify the Service or these Terms. If we make material changes to these Terms, we will update the "Last updated" date and provide reasonable notice (for example, by posting on the Service or emailing you). Your continued use after changes take effect means you accept the updated Terms.
To the fullest extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that predictions will be accurate. Some jurisdictions do not allow certain warranty exclusions, so some of these may not apply to you.
To the fullest extent permitted by law, [LEGAL ENTITY NAME] and its officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising from or related to your use of (or inability to use) the Service, even if advised of the possibility. Our total liability for all claims relating to the Service will not exceed the greater of [the amount you paid us in the 12 months before the claim] or [USD 100 / equivalent].
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (for example, for death or personal injury caused by negligence, or for fraud).
You agree to indemnify and hold harmless [LEGAL ENTITY NAME] and its partners from claims, damages, and expenses (including reasonable legal fees) arising from your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.
These Terms are governed by the laws of [STATE/COUNTRY — e.g., the State of [•], USA, for US users; and the laws of India for users in India], without regard to conflict-of-laws rules. [Choose and have counsel confirm a venue / arbitration clause appropriate to both countries, e.g., "Disputes will be resolved in the courts of [•]" or a binding-arbitration clause with a consumer-friendly carve-out.]
If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms are the entire agreement between you and us about the Service.
Questions about these Terms:
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